Twitter's Error: Authentication of a Fake Disney Account with a Gold Checkmark

Twitter's Error: Authentication of a Fake Disney Account with a Gold Checkmark

Twitter is one of the most influential social media platforms on the internet. With over 330 million monthly active users, Twitter is a hub for breaking news, viral trends, and public discourse. Twitter's verification system has helped distinguish legitimate users from impersonators, but the recent incident of Twitter giving a gold checkmark to a fake Disney account has raised questions about the platform's verification process.

The Accidental Verification

Disney is one of the most recognized brands in the world. The entertainment company has been a household name for almost a century, producing iconic movies, TV shows, and theme parks that have captured the hearts of millions of fans worldwide. So, when a Twitter account claiming to be the official Disney account appeared, many users thought it was genuine.

The account @DisneyPlusHelp was created in October 2019 and amassed over 42,000 followers. The account tweeted updates about the streaming service Disney+ and claimed to provide customer support. The account also posted tweets using official Disney artwork and included the famous Disney logo.

Despite not being affiliated with Disney, the account received a gold checkmark, which is Twitter's way of verifying accounts that are deemed famous or noteworthy. The verification system is supposed to help prevent fake accounts from impersonating famous personalities or brands.

The Confusion and Backlash

The accidental verification of the fake Disney account caused confusion and backlash from Twitter users. Many people questioned Twitter's verification process and how rigorous it truly could be if a fake account could receive a gold checkmark.

Some users argued that Twitter should review its verification system and make it more transparent. Others claimed that Twitter should abolish the verification system entirely, as it has lost its original purpose and has become a tool for verifying people's importance instead of their authenticity.

Many people also pointed out that the verification system is flawed and that Twitter does not have enough staff to verify all the important personalities and brands on the platform. As a result, many legitimate accounts are still not verified while fake accounts slip through the cracks.

The Aftermath

Twitter caught up with the mistake and removed the verified status from the fake Disney account. However, the incident raises questions about the effectiveness and legitimacy of Twitter's verification process. Twitter has stated that it is reviewing its verification process and is working to improve it, but it remains to be seen whether these efforts will be enough to prevent similar incidents from happening again in the future.

While Twitter's verification system is an important safeguard against impersonators and fake accounts, it is not always foolproof. As social media continues to play an essential role in the way people communicate and consume news, it is crucial for platforms like Twitter to ensure that their verification processes are accurate, transparent, and effective.


Twitter's accidental verification of a fake Disney account has shed light on the importance of ensuring the legitimacy of verified accounts. While Twitter's verification system aims to prevent impersonators from duping people, mistakes like this highlight that the system needs improvement. Twitter needs to ensure that its verification process is transparent, efficient, and an accurate reflection of who is genuinely deserving of being verified. In doing so, it can protect users from fake accounts and help build trust in the platform.

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